Terms and conditions

Service and contracting entity

DealsClutch provides customer relationship management, communication, workflow, document, invoice, and workspace tools. The order form or service agreement identifies whether Passport Planners Limited or Passport Planners LLC is the contracting entity.

If a signed order form or separately agreed contract conflicts with these online terms, the signed agreement controls for that customer.

Accounts and authority

Users must provide accurate registration information, protect their credentials, and use only accounts they are authorized to access. Workspace owners are responsible for membership, roles, connected services, and instructions submitted through their workspace.

An account must not be shared in a way that defeats access controls or makes activity attribution unreliable.

Trials, subscriptions, and billing

Eligible new accounts can receive one 15-day DealsClutch Team trial without card details. Advanced and Pro require a paid subscription. Trial eligibility can be limited to prevent abuse, and no trial converts to paid use without billing authorization.

Paid subscriptions renew for the billing period displayed at checkout until cancelled. Taxes can apply. Connected providers can charge separately for messaging, email, calling, payments, AI usage, or other services.

Acceptable use

DealsClutch must not be used to break the law, send unlawful or deceptive communications, violate provider rules, access another account without permission, distribute malicious code, scrape restricted service data, or interfere with availability.

• Users are responsible for lawful contact lists, consent, suppression requests, and communication content.
• WhatsApp, email, calling, payment, calendar, storage, and AI providers can apply additional terms and technical limits.
• We can restrict activity that threatens the service, other customers, connected providers, or the public.

Customer data

The customer retains rights in data submitted to its workspace. The customer instructs DealsClutch to process that data to provide, secure, support, and improve the requested service.

The customer is responsible for having the rights and notices needed to place personal data in the service and to instruct connected providers.

Software and intellectual property

DealsClutch and its licensors retain rights in the software, brand, documentation, designs, and service-generated materials that are not customer data. A current subscription grants a limited, non-exclusive, non-transferable right to use the service for the customer's internal business purposes.

Users must not copy, resell, reverse engineer, or attempt to extract protected source code except where applicable law does not allow that restriction.

Connected providers

Third-party services are controlled by their providers. DealsClutch is not responsible for a provider's downtime, pricing, approval decision, policy change, data retention, or account restriction.

A workspace administrator can disconnect a provider, but some provider-side records can remain under that provider's own retention rules.

Availability and changes

We work to keep DealsClutch available and secure but do not promise uninterrupted or error-free operation. Maintenance, security incidents, provider changes, or events outside reasonable control can affect availability.

Features can change as the product develops. We will avoid materially reducing a paid core service without reasonable notice where practicable.

Suspension and termination

Access can be suspended for non-payment, serious security risk, unlawful use, provider abuse, or material breach. Where appropriate, we will provide notice and a reasonable opportunity to correct the problem.

When service ends, the customer should export required records. Data is returned or deleted according to the applicable agreement, privacy policy, and operational backup cycle.

Warranties and liability

Mandatory rights are not excluded. To the extent permitted by law, the service is provided without implied warranties that cannot reasonably be supported for hosted software and connected third-party services.

To the extent permitted by law, neither party is liable for indirect or consequential loss. Aggregate liability is limited to the fees paid for the affected DealsClutch service during the twelve months before the event giving rise to the claim, unless a signed agreement states a different limit.

Governing terms and contact

The governing entity and law stated in an order form control. Without an order form, the laws of England and Wales apply and its courts have jurisdiction, subject to mandatory consumer or local rights that cannot be excluded.

Questions and legal notices can be sent to info@passportplanners.org.